AFRICA ZOO LODGE BACKPACKERS LODGE

BOOKING CONDITIONS

THE BOOKINGS

All bookings and the subsequent contracts shall be deemed to have been concluded in Johannesburg, South Africa and shall be interpreted according to the laws of the Republic of South Africa.  Any legal action shall be undertaken in the Supreme Court within Gauteng Province.

All prices and services are correct at the time of printing, but all prices and services are subject to change without any prior notice.

Africa Zoo Lodge Backpackers reserves the right to increase their fees due to any increasing tariffs, costs and entry fees or fluctuation of exchange rates.

Africa Zoo Lodge Backpackers reserves the right to use any photographs and films taken during your stay or while on tours for use in a brochure or any other advertising material. The client agrees that it shall not hold Africa Zoo Lodge Backpackers liable in any way.

Africa Zoo Lodge Backpackers will not accept any booking where the booking form is unsigned or incomplete.  (This includes incomplete payment details)

No booking can be considered confirmed until a faxed confirmation slip has been received by the agent/client.

CANCELLATIONS

If a booking is cancelled, Africa Zoo Lodge Backpackers shall retain the full deposit. If a booking is cancelled less than twenty eight (28) days before the tour departure date or commencement of the accommodation or service, then the client is subject to a cancellation fee as follows:

22  -  28 Days    40  %  of total fare.
15  -  21 Days    60  %  of total fare.
 8   -  14 Days    80  %  of total fare.
 0   -    7 Days  100  %  of total fare.

If the full account is not paid within twenty one days prior to departure, Africa Zoo Lodge Backpackers reserves the right to treat the booking as cancelled.

Passengers booking within that period (one month) need to pay the balance immediately to secure the seat. Any passenger that joins a tour after the departure date, or not at all or leaves before the completion of the tour is not liable for any claims on Africa Zoo Lodge Backpackers.

Africa Zoo Lodge Backpackers shall in no circumstances be held liable for any refunds of any sort due to any reasons whatsoever. Nor shall it be held responsible for any damages that may occur on tour or during your stay at any of the accommodation providers, tour companies or any vendor listed on the Backpack Africa Internet's websites.

Africa Zoo Lodge Backpackers reserves the right to cancel any tour or accommodation without prior notification. However in this instance, Africa Zoo Lodge Backpackers does agree to refund all moneys already paid by all clients. This shall be Africa Zoo Lodge Backpackers's sole responsibility to the client.

PASSPORTS, VISAS AND OTHER TRAVEL PAPERS

It is the client's sole responsibility to ensure that their passports, visas, vaccinations and any other required papers are all in order in terms of the countries to be visited. Africa Zoo Lodge Backpackers cannot be held liable for any consequences if any of these matters are not correctly attended to.

INSURANCE

Comprehensive travel and cancellation insurance is mandatory on all tours and accommodation. It is the client's responsibility to ensure that they have this paperwork. Any resulting consequence of not having this paperwork is the sole responsibility of the client.

BAGGAGE

All baggage and personal effects are at all times the client's responsibility and Africa Zoo Lodge Backpackers cannot accept any liability for any loss or damage of any personal effects.

ACCIDENT

Although every precaution is taken to ensure the safety of all clients, Africa Zoo Lodge Backpackers shall not be held responsible for any death or injury or loss to any person as a result of any reasons whatsoever.

HEALTH

The client realizes that to participate in any of the tours or accommodation listed on the Africa Zoo Lodge Backpacker's websites, requires a measure of physical fitness and health and it is the client's obligation to ensure that he or she is medically fit enough to embark on the tour or holiday.

AUTHORITY ON TOUR

At all times the decisions of the operators guide or driver will be final. The client must at all times comply with the laws, customs and foreign exchange regulations of all countries visited. Should the client be detected in any contravention of the above or be a nuisance to the group the driver/guide may order the client to leave the tour without any right to a refund or any liability to Africa Zoo Lodge Backpackers. The client shall be obliged to make their way home at their own expense.

FORCE MAJEURE

Unforeseen circumstances due to war, mechanical breakdowns, weather, riots and other unforeseen reasons beyond the control of Africa Zoo Lodge Backpackers may cause delays or alterations to the accommodation, car rental, tour or any service offered on the Africa Zoo Lodge Backpackers website.

Africa Zoo Lodge Backpackers will not be held liable in any way for any of these possible occurrences.